The Furniture Guy is picky, as you know, about online furniture retailers. In general, I just feel like they are difficult to trust at times. With that said, I have found one, thanks to another reader, that I really like! While nobody is perfect,
Houston Online Furniture does a great job of avoiding the pitfalls that generally infect online furniture retailers.
Before I get into the ins and outs of Houston Online Furniture, I want to point out that though it is primarily marketed as a Houston furniture store, Houston Online Furniture delivers furniture across the US. In fact, I will point out what I like about their delivery later on.
So with that said, let’s get to the ins and outs of this fine little site.
What I like:
Staying Streamlined: When you visit
Houston Online Furniture, it does not take long to notice that they have a limited selection of furniture. While many might look at selection as a criteria for great sites, I like the fact that this Houston furniture store has chosen to stick with what they know and what they can handle best for their customers.
Pricing on the Site: If you visit many if not most online furniture sites, you will find that they do not show pricing on the site. Instead, most will make you phone them once you have placed your order. These furniture sites give a variety of reasons for making you call (our prices are so low that the mfr insists we not show online, our low prices change so often in an effort to have the best price, etc), but frankly I rarely buy into what they are saying. Houston Online Furniture, on the other hand, has their pricing right there with the product.
Easy to Find Policies: The Houston Online Furniture site is simple. This little Houston furniture store site is setup with only a handful of pages. The most important of those on any furniture site are the policies. This site offers separate links to their warranty information, their in-state delivery, and their out of state delivery.
Delivery: Houston Online Furniture does not try to overreach here and I think that is the key. They use FedEx as a way to delivery your furniture. That way, you know what you are paying for, they are leaving the delivery to delivery experts, and you know they can get the furniture to you wherever you live. Seems simple to me, and yet most online furniture stores would try to get complicated and sell you delivery instead of furniture.
What I don’t like:
My only real complaint with Houston Furniture Online is that they offer no real warranty on their products through the manufacturer or themselves. However, they do make that readily known to their users. Additionally, they make it clear that you have a 3 day window to determine if you want to keep your furniture. Since nobody is perfect, I think this is something I can concede on enough to recommend the site.
If any of the Furniture Guy Readers out there use this site, I would love to hear what you thought. Email me at the contact The Furniture Guy link or comment on this post.
Hope this helps,
The Furniture Guy
